Some supported accommodation is only available through a referral. When a listing says referral required, it means you cannot just apply directly. Someone has to refer you, usually a professional who knows your situation.
Why some places need a referral
Referral routes exist so the right support reaches the right people. Places that are funded for specific needs, like recovery housing or a refuge, use referrals to make sure the person moving in matches the support on offer, and to keep everyone safe.
Who can usually refer you
- •A support worker or key worker
- •A social worker or care leaver personal adviser
- •A council housing options or homelessness team
- •A probation officer
- •A drug and alcohol service, or a mental health team
- •A hospital discharge team
What if you do not have a worker
If no one is working with you yet, you can still get a referral. Start with your local council housing options team, who deal with homelessness and can refer into supported housing. A local advice service or day centre can also help you get connected. Our guide on emergency accommodation is worth reading if you need somewhere safe quickly.
What a referral usually involves
A referral is normally a form and a conversation. The provider wants to understand your support needs, any risks, and whether their service fits. This is not there to catch you out. It helps them place you somewhere that works, so be honest about your situation.
What to do next
- •Ask any worker you already have to make a referral.
- •If you have no worker, contact your council housing options team.
- •Search direct listings too, since not everything needs a referral.
- •Keep a note of who you have contacted and when.
On Signpost you can search accommodation and see which listings are direct and which need a referral, so you know what to expect before you enquire.